When it comes down to it, a Crash Pad is just a fully furnished home that is typically used to house military members who are away at training.
A Crash Pad can be owned by anyone, from an independent home owner, to a fully functioning Corporation. Typically, Crash Pads are owned by current and prior service military members who are well versed in their knowledge of the Defense Travel System, as well as military regulations and policies.
How Crash Pads Work
Usually, the owner of a Crash Pad charges the same rate as the on base visiting officer quarters (VOQ) rate. This ensures that you pay nothing out of pocket to stay at their Crash Pad, even if you don't have a non-availability letter for your location.
You can charge your stay to your government travel card (GTC), or your personal card. The Crash Pad owner will provide you with an itemized receipt for the duration of your visit. You can then submit this receipt for reimbursement on your DTS voucher, the same as if you stayed in the on base VOQs.
Each owner has their own contract for their Crash Pad. Make sure to verify this information, and their process for providing you a receipt with them prior to signing anything.